Customer Service Specialist - Dutch

okolice Poznania, wielkopolskie 28.05.2020 (do końca: 1 dzień Nr: 1004

For our client, a medical equipment manufacturer, we are looking for a communicative and open person with fluent knowledge of Dutch. The company creates a completely new department and counts on the support and commitment of a person ready for personal development and dynamic development of the department.

 

Position: Customer Service Specialist

 

Place of work: okolice Poznania

 

Job purpose: Customer Service specialists provide specific information regarding the products or materials offered by the company. Answers phones, provide troubleshooting information, report and analyze customers' information and needs, issue billing details.

  • Maintaining a positive, empathetic and professional attitude toward customers (hospitals) at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels (e-mails, phones, web)
  • Acknowledging and resolving customer complaints.

 

Requirements:

  • Native speaker of Dutch or C2 level
  • Ability to communicate in English
  • Knowledge of Polish will be an asset
  • High communication skills and patience
  • Good organizational skills and ability to act independently

 

Offer:

  • Employment based on an employment contract
  • Attractive salary
  • Reliable implementation to the job in the country and abroad
  • Unique, positive, open and warm atmosphere at work
  • Medical package
  • Multisport card
  • Foreign language trainings
  • Personal development basing on development paths
  • Social Benefits Fund

 

We invite you to submit an application.

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